FAQs

Orders & Shipping

We aim to process and dispatch all orders as quickly as possible so you can receive your items without delay.

For further details, please visit our Shipping & Delivery page.

Yes - we offer free standard shipping on all orders over £50.

We currently ship to Canada, the US, the UK, and Australia. Shipping rates and times vary by destination and are calculated at checkout.

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Use our returns portal to submit your request. Once approved, you’ll receive a prepaid return label by email within 24 hours.

Yes. Start an exchange through the returns portal and select the item you’d like instead. Exchanges ship free of charge.

Refunds are processed within 5 business days of receiving your return. You’ll receive a confirmation email once it’s been issued.

Sizing & Fit

Each product page includes a size guide with measurements. If you’re between sizes, we generally recommend sizing up for a relaxed fit or down for a more fitted look.

Most styles run true to size. Any exceptions are noted in the product description.

No problem — start a free exchange through our returns portal and we’ll get the right size to you.